FAQ

Where can I buy Nature Only Products?

Nature Only Products can be bought via our Website: natureonlyproducts.com, Amazon.com and Northeast region Whole Foods Market stores.

Therapeutic Science: Diaper Rash

Why does Diaper Rash happen?

Diaper rash can result from a number of reasons such as extended contact with urine, stool or detergent can irritate a baby's delicate skin. An allergic reaction to diaper material may also lead to diaper rash, chafing or rubbing. Diaper rash is primarily caused by extended friction  between a baby’s sensitive skin and a wet diaper. Irritation caused by exposure to a new product. Bacterial or yeast/fungal infection, common after the use of antibiotics. Introduction to new foods. Simply having sensitive skin. The use of antibiotics.

How do I know if it’s something other than diaper rash?

Diaper rash is discernible by red and tender skin in the diaper region. Observe your baby's mood; you may notice that your baby seems more uncomfortable than usual, particularly during diaper changes.

How long should it take before my baby’s rash is gone?

Diaper rash usually lasts for two to three days, though it varies and may last longer. Wholesome Diaper Cream intends to treat much faster.

How does it differ from Petroleum based diaper cream?

The components removed from oils during the refining process of petroleum jelly are sometimes carcinogenic. Petroleum jelly gives the impression of moisturized and hydrated skin, while in actuality suffocating your pores.

When should you seek medical advice? 

If our treatment has been unsuccessful after 2 to 3 days or the symptoms continue to worsen, it is best to seek medical attention. If the rash begins to spread to other parts of the body such as the abdomen, neck, face or arms. If you notice other skin outbreaks such as blisters, pimples, bumps or sores. If your baby has a fever.

Skincare Science

What causes sensitive skin?

There are number of reasons why your skin can become sensitive. Some of these include:

Dry Skin: the skin becomes dry when it lacks water and oil, leading to, itchiness, scaly or flaky skin, peeling, roughness, cracking and bleeding and the appearance of red or ashy skin.

Eczema (Atopic dermatitis): disturbs the skin’s capacity to safeguard you against irritants, like germs in the air, which makes the skin extra sensitive to products that don’t normally bother others, like soaps and cosmetics.

Symptoms of eczema include: dryness, itchiness, small bumps that leak fluid and then crust over, red, brown or gray patches of skin, raw and swollen skin.  

Irritant Contact Dermatitis: irritant contact dermatitis is a red, itchy rash cultivated through damage to the protective layer of the skin.

Allergic contact dermatitis: occurring when there is an allergic reaction to a specific substance.

Rosacea: a common skin disease that affects the face and makes skin extremely sensitive.

Contact urticarial: hives caused by direct contact with an irritating substance.

Physical urticarial: hives that are caused by exposure to heat, cold, chemicals, plants, or exercise.

How do you know if a face product is working?

Dryness, flakiness, or any marks of tenderness or redness should be slight, if at all present. While using products containing benzoyl peroxide and salicylic acid, results may be immediate. However, complete improvement should be evident after 4-12 weeks of consistent usage.

What is a skin barrier? 

The skin barrier indicates the most outer layer of the epidermis. This layer protects the skin from external elements and holds in moisture, essentially preventing dryness of the skin. One of the main tasks of the dermis is to generate oil that preserves soft and smooth skin.

Shipping Policy

Shipping and Handling:

Business Days:

Monday - Friday, excluding federal holidays within the United States.

Orders received by 3pmEST on business days will be shipped the same day. Orders made after 3pmam EST will ship the following business day. Orders placed during the weekend will be processed on the next business day.

Shipment Timing:

If you have a question about the status of your order, please reference the tracking number in your confirmation email or email us at natureonlyproducts.com. Please allow 24 business hours to receive a response. Thank you for shopping with us!

Shipping Costs:

Nature Only offers free Standard Shipping on orders $60+ (no code required), excluding tax.

· Standard Shipping (Delivers in 3-5 business days): $3.95.

· USPS First Class Package (Delivers in 2-3 business days): $5.04

· USPS Priority Mail (Delivers in 1-2 business days): $7.02

· USPS Priority Mail Express (Delivers in 1 business day): $23.00